Hunt'S Castle Hotel - Rockport

The Only thing we liked was that they had a pier to fish on.

We checked in on Saturday about 4:00pm and then went to a friends to eat. We returned home around 9:00. My youngest and I showered and there was soap left in the shower from someone else, the shower doors were suppose to slide and they swung in and out, the drain was not even in the hole. My husband and other daughter returned from fishing and to shower and my husband was extremely pissed off. Went to the office and they called the manager and he said he would fix it( we had already all showered), my husband wanted some or all of our money back and he said no that we should have checked it when we checked in. We ended up leaving and driving back home at 11:30 at night and getting home at 1:00 am. We have stayed in rockport plenty of times and will never stay or recommend this place

Location to town was ok.

I had to wash the table 5 times with 409 before thw rag didnt in up black. It could be a nice place if they would clean it. We wore socks or our shoes in the room as the floor was dirty.also the wifi didn't work.It always makes we wonder do they live like that at home.I'd be getting some new cleaning staff. I also think that booklng.com needs to check out these places,now I'am worried about booking with you again.

Location

The Ocean Front Cottage Bldg 1 pictures of the room on the internet are nothing close to what it looks like in person. The pictures must have been taken when the property was in good condition or theya re of the other suites located int he hotel. We arrived at 4pm to head to our cottage where they were trying to still clean it. We walked in and were disgusted! From the front door that seemed to have been attacked by a shart on all four corners(bad shape) to the college dirty mini kitchen. There was a man replacing the bathroom floor and laying tile & grout. I went back to the office and the owner said to go up and look at the other room he was holding for us if we didn't like that one... It had 2 beds but not what we wanted .. the cottage. I went down to the desk where the owner had a take it or leave it attitude and reminded me that he wasn't going to charge me the +$20 for the suite upstairs per night since I didn't want the cabin#1. He also stated that teh tile and grout would be ready to shower on in 15minutes and it would be dry and safe to shower on. We all know that is not correct with my 20+ yrs in the hotel business that was plain BS. I told him I would let him know as we went around to find something else. The town was sold out. I had to go back. I went in and voiced my concern that this was not how you treated guests and his inability to even offer a discount rather to say at least he was not charging me an additional +$20 per night for the room upstairs with no view was out right wrong! he said nothing. Not less than 10minutes later someone came out and told us ther ewas a cancelationa ndthey had an ocean view room available on the 3rd floor. So we got an ocean view for the same price as a private cabin and no discount. The room was clean but had no phone. The point of the cabin was to keep me from going inand out and downstairs with my 3 month old and my 4yr old.

run down facility. rusty refrigerator. cabinet doors loose.the room did not even have any disposable water cups available. sheets dirty. water not coming out of the shower properly.

location

The refridge smelled like fishing bait & was unusable, there were cockroaches in our room, the plumbing was in need of repair as well as the rest of the room. It was not even a $50.00 a night room.

Friendly,beautiful views,relaxing

Quality of the rooms furniture to old and rusty in cabin, but other room was better.

I liked the view but it could've been better guess it was ok for the price paid.

The room was older and coffee maker didn't work or did they have any coffee had to have your own. There were no lights on stairs had to walk up to 3rd floor with no lights.

Hard to think of anything. Convenience would be the only thing I can think of

1. Elevator was broken, not told about it even after asking for a luggage dolly 2. filth...kitchen countertop was extremely dirty 3. found a dirty wadded up underwear (brief) in the top kitchen drawer. Looked like a teenager's. when told the front desk (when checking out) she apologized and excused it by saying they are training some new cleaning people, but they do have people that check afterwards. They apparently don't look in drawers!!! 4. Microwave & coffee pot electric outlet did not work, even after efforts to reset the outlet. had to move them to the table to use another outlet. 5. shower stall was filthy. would not use w/bare feet. 6. Toilet tissue holder was broken. 7. 2nd bed was crammed in a cove and not easy to access 8. bathroom counter top was filthy had to be cleaned. 9. Tile Floor hadn't been cleaned in forever. 10. Alot of filth in corners. 11. 1500 ft pier has only 1 side of railing and is very uneven.

The room was not clean, and the facility was so old and poor. When I asked to bring the coffee machine, they gave me a very uncleaned one.

I would say the employees, but I think it was actually the owners of the hotel, were as nice, helpful, and friendly! The private pier for guests was also great, they have green lights on the pier to attract the fish and we went for a night walk to see all of the fish it was wonderful.

The shower in the bathroom in the room needed some more attention!

Good value for the money. Older hotel, several redecoration cycles, definitely not the Ritz, comfortable, great location in downtown Rockport, great view of the Gulf from front window

Plumbing out of a different era, wireless internet did not reach our room, very basic living conditions

Leaving and coming home.

The decor was early american slum. The room was old and needs to be updated. The sheets were dirty, with pee stains, and hair. Did not find bed bugs tho.

Marble bathrooms are a joke. Wifi nonexistent. 48 hour refund policy. I will say however that their pier is incredible.

Apart from the view, nothing.

The place was a ghetto and I told the manager so. Broken light bulb where the bulb had gone but the base still screwed in, gfci in kitchen was burnt out. We had to move appliances around the unit to find working outlets. The bottom of the shower doors were not attached making them dangerous. The unit had obviously not been cleaned in months, the furniture had a sticky residue, the sheets had stains. When we arrived we found two forks, two ancient glasses,a couple of plates, a decrepit frying pan and one saucepan. When I complained I was told that on the website it said they did not provide any of this, the reason being it gets stolen. Well, I did not book through their website so I was unaware of this policy. There was no dish soap or cleaning pad. We had to use toilet paper to clean the dishes. The unit had a strange odor and we had to go to the supermarket to buy a deodorizer. I have a friend who is a slumlord, he would have been proud of this place.

great view and waterfront amenities were very nice.

my room was very dirty.